Disappointing response from the BBC on Complimentary therapies

“Thank you for your e-mail.

We note your concerns about the Complementary section of the BBC Health website being disbanded.

The BBC Health website responds as follows:

“The decision to remove the complementary medicine area of the health website was taken as part of a wider review of all the health content in order to enable the BBC to focus its efforts on creating new and exciting content.

In order to release resources for this redevelopment work, we’re reviewing existing content from an editorial and value-for-money perspective.

The complementary health section was incomplete and, therefore, not of a satisfactory editorial standard.

It also represented a small proportion of traffic to the site but was disproportionately time-consuming.

Therefore, the decision to take it down was based on a combination of factors: how much work it needed to maintain to a high editorial standard, how much this cost and how popular it was with site users.

We have already removed other sections of the health site and plan to reduce or remove others.

We appreciate people are disappointed this area of the site has been removed and apologise if the decision has appeared abrupt to site users or inconvenienced other sites linking to BBC Health.

The BBC will continue to cover complementary health in other areas of its output, such as TV, radio and news programmes, and may reassess its complementary health content in future.”

Thank you for your feedback.

Regards

BBC Complaints”